Passionate and Professional
Are we a match?
Everyone wins when it's a good match. If you're in need of a professional farrier who delivers consistent results and customer service, I don't need to explain the importance of finding an educated professional who can provide what you want and need. Isn’t it fantastic when you’re working with a horse that you connect with, one you work well with, trust and learn from, who also trusts and learns from you? That takes listening to each other and respecting boundaries. It’s the same with business relationships. I do my best to listen to your needs and provide you with value. I’m one part of your horse’s team, and I’m happy to be on it! If you’re an owner, trainer, groom, or veterinarian, I will treat you with respect because the horses need you too. Let’s work together.
Since day one I have chosen to set an example for the industry through high standards for both the quality of work and customer service I provide. I have an awareness of common complaints and challenges, and it's my goal to be an asset to every one of my clients. I expect my best work to be better tomorrow and next year. I don't coast on a minimum standard, I strive for excellence. With me, you're not another name and number. I communicate, and take my time getting things right for each horse. You can expect properly balanced hooves, which are a foundation for health and comfort. You can expect shoes that fit the foot, stay secured for the full cycle, provide support and enhance comfort and performance. If you have been struggling with common issues, I invite you to try my services. I look forward to seeing an improvement in hoof health each time I return to trim and shoe, and you can too.
Your time is important. Your horses are important. You are important. I respect that and come prepared to give each horse my full attention while I am working on them. I want to offer the highest level of care for you and all my clients. To support my ability to provide excellent service, I expect the same things from you that I expect from myself. Clear communication and consistency. Preparation, punctuality and respect. Safe work habits and environment; safe horses. You invest in your horses. I invest in my ability to improve the health of your horse's hooves, and their comfort and performance. Whether your horses are young, in their prime as competitive athletes, or in their golden years, I provide each individual with thoughtful and valuable care. I enjoy building lasting relationships and appreciate the trust my clients place in me. Together we can improve and extend the quality of life for ourselves and our horses, and make each appointment an enjoyable experience. Enforcing business hours allows me to start every work day fresh and focused. I can maintain quality work from the first horse to the last of the day when I am well rested and prepared for the next day. Night and weekend appointments are not available, except for emergencies. Scheduling reasonable amounts of work in a day helps prevent burn out and allows me to handle emergencies when they arise. If a horse needs sedation to ensure a safe and comfortable appointment for everyone, please discuss this with me and your vet ahead of time. Always disclose any behavioral issues, current or past lameness, and negative farrier experiences before our first appointment so we can determine the best course of action that will be in the horse’s best interest, AND keep all involved safe and unharmed. Following these guidelines will ensure your place as a priority client, because you’re helping prolong my career. THANK YOU to all of my wonderful clients, for allowing me to be a part of your team.
*Thank you to everyone who has supported my business through the years! You’re the best!
Jenny understands exactly how much a horse can mean to a person. She extends compassion to the animals she works on, while running an intentional and efficient business.
Jenny Graves,CF
MAPLEWOOD, MN
CALL +1 651 428 3759
LEAVE A VOICE OR TEXT MESSAGE DURING BUSINESS HOURS IF YOU WANT A REPLY
EMAIL SPIRALFORGE@YAHOO.COM ANY TIME
FREE BRIEF PHONE CONSULTATION. M-F 10-4
THERE IS A MINIMUM $75 ON SITE ASSESSMENT/CALL FEE ( IF NO SERVICE IS PERFORMED AT THE TIME)
PLEASE EXPECT TO PAY FOR LENGTHY CONSULTATION WITH VETERINARIAN IF YOU ARE WANTING A SECOND OPINION WITHOUT INTENT TO HIRE
I RESPECT YOUR TIME; PLEASE RESPECT MINE